Privacy Policy
📅Last updated: May 15, 2026
🔒Your privacy matters to us. This policy explains how we collect, use, and protect your personal data. We're committed to transparency and compliance with data protection laws like GDPR, UK GDPR, and CCPA.
What Personal Data We Collect
Account Information
Email, name, profile picture, and account preferences
Authentication Data
OAuth tokens and login credentials (encrypted)
Usage Data
Settings, schedules, activity logs, and analytics
Communications
Support messages and feedback you provide
Cookies
Session management and optional analytics
Technical Data
IP addresses, browser info, and device data
⚠️ Important: If you choose to store third-party account credentials in Pigbam or connect third-party services, you are responsible for ensuring that storing or using such credentials is permitted by you and applicable third-party terms. We will process that information to provide the Service features you select.
Why We Process Your Data
Contract
To provide and operate Pigbam
Examples: Account setup, authentication, service features
Legal Obligation
To comply with laws and regulations
Examples: Tax reporting, fraud prevention, regulatory requirements
Legitimate Interests
To maintain and improve our service
Examples: Security, analytics, product improvement
Consent
When you explicitly agree
Examples: Marketing communications, optional analytics
Overview
This Privacy Policy explains how GOLESS S.à r.l sarl ("Pigbam", "we", "us", "our") processes personal data in connection with the Pigbam service and pigbam.com. We are committed to protecting your privacy and being transparent about how we collect, use, and protect your information.
1. Data Controller
GOLESS S.à r.l sarl, 10 rue de Penthièvre, 75008 Paris, France, is the controller for personal data processed in connection with Pigbam. We are responsible for how your data is collected and processed.
2. What Data We Collect
We collect only what is necessary to provide and improve Pigbam. Here's what we process:
Account and Profile Data
Email address, display name, profile picture (if provided), marketing preferences, password hash if you create a password with us, and timestamps such as last_login_at.
Authentication and OAuth
Identifiers and tokens for sign-in (e.g., OAuth access/refresh/id tokens) and related metadata necessary to operate authentication flows. Tokens are stored using encryption mechanisms in our database.
Business Account Data
Persona/account names, roles and stories; and, if you choose to connect third-party accounts, the credentials or access details you submit for those accounts (e.g., a third-party username and password, linked profile identifiers, and related metadata).
Service Usage Data
Settings, warmup schedules, activity logs/records generated by the Service (e.g., warmup runs/actions, schedules, timestamps), and limited technical information used to operate the Service.
Support and Communications
Messages you send to us, plus any information you provide in those communications.
Cookies and Similar Technologies
Used for sessions and essential functionality and, if enabled, for analytics or improvements.
3. Why We Process Data
(Legal Bases under GDPR, where applicable)
To Provide the Service
To provide and operate Pigbam; set up and manage your account; authenticate you; provide requested features (Contract necessity).
Security and Abuse Prevention
To maintain and improve security, investigate incidents, and prevent abuse (Legitimate interests; where required, Legal obligation).
Communications
To communicate with you (support, operational messages); and, where permitted, to send updates or marketing (Legitimate interests or Consent, as applicable).
Payments and Legal Compliance
To process payments and meet accounting/tax obligations where relevant (Legal obligation; Contract).
Service Improvement
To analyze aggregate usage to improve our services (Legitimate interests; data is typically aggregated/de-identified where feasible).
5. International Data Transfers
Where data is transferred outside the EEA/UK, we use appropriate safeguards as required by law (for example, Standard Contractual Clauses) or rely on adequacy decisions, as applicable.
6. Data Retention
We retain personal data for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Here's how long we keep different types of data:
Account Data
Retained while your account is active and for a reasonable period thereafter to meet legal/operational needs.
Authentication/OAuth Data
Retained while needed to provide sign-in and for associated security/logging, then deleted or anonymized.
Logs and Activity Records
Retained for operational, security, and product improvement periods, then deleted or anonymized.
Support Communications
Retained for a reasonable period after your last interaction.
Trial Data
If a Trial plan ends and no payments are made within 180 days, we may delete profiles and related trial data.
7. Your Rights
Subject to applicable law (e.g., GDPR/UK GDPR/CCPA), you may have rights to:
- •Access, correct, or delete your personal data
- •Object to or restrict certain processing
- •Data portability
- •Withdraw consent where processing is based on consent
- •Opt out of marketing communications at any time
To exercise rights, contact [email protected]. We will respond as required by law.
8. Children's Privacy
Pigbam is not intended for children under 16, and we do not knowingly collect data from children under 16. If you believe a child has provided data to us, contact [email protected] so we can delete it.
9. Security
We use appropriate technical and organizational measures designed to protect personal data, including encryption in transit, access controls, and periodic reviews of operational practices. However, no method of transmission over the internet is 100% secure.
11. Changes to this Policy
We may update this Policy from time to time. We will post changes here and, when required by law, provide additional notice.
Your Privacy Rights
Right to Access
Request a copy of all personal data we hold about you
Right to Correct
Update or correct inaccurate personal data
Right to Delete
Request deletion of your personal data (with exceptions)
Right to Object
Opt out of certain types of processing
Data Portability
Receive your data in a portable format
Withdraw Consent
Revoke consent for optional processing
To exercise any of these rights, please contact us:
Contact SupportWe'll respond within the timeframe required by applicable law (typically 30 days).
How We Protect Your Data
🔐 Technical Measures
- ✓Encryption in transit (HTTPS/TLS)
- ✓Encryption at rest for sensitive data
- ✓Secure authentication mechanisms
- ✓Regular security audits and reviews
👥 Organizational Measures
- ✓Limited access controls
- ✓Employee data protection training
- ✓Confidentiality agreements
- ✓Incident response procedures
Who We Share Your Data With
We do not sell your personal data. We may share data with trusted service providers who help us operate Pigbam:
All service providers are required to protect your data under strict data processing agreements and comply with applicable data protection laws.
📋 Disclosure: We may also disclose data when required by law, to protect our rights or users, or in connection with a merger, acquisition, or similar corporate transaction.
Questions About Your Privacy?
📧 Contact Us
Data Privacy Inquiries
[email protected]Data Subject Rights
[email protected]🏢 Mailing Address
GOLESS S.à r.l sarl10 rue de Penthièvre
75008 Paris
France
Data Protection Officer:
Contact via support email
Policy Updates
We may update this Privacy Policy from time to time. Material changes will be posted on this page and, where required by law, we'll provide additional notice (such as via email or a prominent banner).
Your continued use of Pigbam following the posting of revised Privacy Policy terms constitutes your acceptance of the changes.